Welcome to Focus.AI support. We're here to help.
For any questions, issues, or feedback, please email us at:
[email protected]
We aim to respond within 1–2 business days.
Open the app, tap the gear icon to open Settings → Account → Delete Account. This permanently deletes your account and all associated data. If you have a Pro subscription, cancel it separately with Apple (see below) — deleting your account does not stop Apple from billing you.
Go to Settings → Data & Privacy → Export My Data.
Subscriptions are billed and managed by Apple. On your iPhone, open Settings → [your name] → Subscriptions → Focus AI. For refunds, use reportaproblem.apple.com.
Open Settings → Subscription → Plan and tap Restore, signed in with the same Apple ID you purchased with. If that doesn't help, email us.
Go to Settings → AI Assistant and toggle off "AI features". No data will be sent to the AI service after this. Under What the AI sees you can also switch off individual categories.
Go to Settings → Linked Apps and tap the integration you want to manage.
On the login screen, tap "Forgot password?" and follow the instructions sent to your registered email address.
For information about how Focus.AI handles your data, see our Privacy Policy.